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Rahul Ponginan

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Rahul Ponginan last won the day on September 22

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About Rahul Ponginan

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    Technical Manager - Academic Program

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    Male
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    India
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    Yes

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  1. Rahul Ponginan

    FEKO Licence Error

    Just replace the old license file with the new one in the security folder.
  2. Rahul Ponginan

    GLSL program failed to link

    Please tell us the issue you see during viewing the results with snapshots and we will help you from there...
  3. Rahul Ponginan

    GLSL program failed to link

    Please find the latest supported hardware in the pdf attached. hyperworks_2018_hardware_recommendations_and_certifications.pdf
  4. Rahul Ponginan

    License error

    Since the license is based on the wifi ID, the wifi must be turned on when you start the application , is this done? Please note that the student edition license will only activate the student version of the software that must be downloaded and installed from the links in the license mail also pfa, If you have installed the student version of our software from the links in the mail, then please tell us which application you are trying to start here
  5. Rahul Ponginan

    License Usage

    Additional options for almutil include several reporting features as well as interacting with the Hosted HyperWorks Units (HHWU) system. In order to provide both familiar and more useful status data the following option was added to almutil: -licstat[-host -port -feature -user -inuse -collapse] Display license statistics, by default list everything Information can be limited with optional arguments Multiple -feature and -user can be specified -inuse will limit output to features with usage -inuse may not be used with -feature and -user options -collapse will collapse shared checkouts into one entry For additional information you can run almutil -–help Altair now provides a graphical version of almutil. It provides all the functionality of almutil along with additional views of license usages, etc.
  6. Rahul Ponginan

    How do I apply the new license to FEKO?

    HI, We see that you have ordered the Altair student edition and this was delivered to you, The software requires a license file to function, You should find the license file attached to the email After downloading the license file, rename it to altair_lic.dat and place the same in the <installation directory>/security folder If you have set an environment variable, then the older license will be used, make sure the variable points to the new license file in that case, it is suggested you remove any Altair variable if you have set it, If you have already done the above and still face the error, let us know and we will troubleshoot accordingly.
  7. Rahul Ponginan

    Error 9

    Can you please send the entire output of ipconfig/all Run ipconfig/all in command window and check for physical address under Ethernet adapter local area connection: The listed physical address under Ethernet adapter local area connection should be used to generate the license file, if there is no listing of Ethernet adapter local area connection, the address under Wireless Adapter LAN Wifi must be used.
  8. Rahul Ponginan

    Error 9 in HW 2017 student edition

    Hi, It is possible that the ethernet ID changes, at this moment we see from the ipconfig output that the usable ID is the one under wireless lan adapter wifi.
  9. Rahul Ponginan

    download the software via MD5?

    Hi, do you intend to download and use the student edition? if so you can request it here http://studentedition.altair.com and when approved you will receive a mail with the license file and software links, clicking on the links in the mail should download the software,
  10. Rahul Ponginan

    License error

    You need to confirm if the Ethernet address in the license file is the correct one and matches the one in your machine. When you open the license file in a text editor you will see an Ethernet address there in a line that says "ETHERNET = The Ethernet ID is the ID of your machine which is exactly 12 hexadecimal numbers. For example D4WRF478F398 Run ipconfig/all in command window and check for physical address under Ethernet adapter local area connection: The listed physical address under Ethernet adapter local area connection should be used to generate the license file, if there is no listing of Ethernet adapter local area connection, the address under Wireless Adapter LAN Wifi must be used. That means if the address provided as above does not match the one in the license file, please request for the license file again with the correct Ethernet ID.
  11. Rahul Ponginan

    FEKO Licence Error

    Run ipconfig/all in command window and check for physical address under Ethernet adapter local area connection: The listed physical address under Ethernet adapter local area connection should be used to generate the license file, if there is no listing of Ethernet adapter local area connection, the address under Wireless Adapter LAN Wifi must be used. request here https://studentedition.altair.com/ with the right ID,
  12. Rahul Ponginan

    purchase hyper works

    Abeba, we have written to the account manager for your region regarding this as well, thanks.
  13. Rahul Ponginan

    Different Software Required

    Hi, you need to download and install HyperWorks Student Edition 2017.2 Windows Installer(x86, 64-bit)
  14. Rahul Ponginan

    export radios from hyper crash

    Hi Abeba, the account manager for your region has been informed, HyperCrash is part of the student edition, and you can start it from applications as in the image below,
  15. Rahul Ponginan

    License error

    Note that you can contact local commercial support to help you step by step for your requirements https://altairhyperworks.com/ClientCenterHWSupportProduct.aspx
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