Jump to content
Huân

help me

Recommended Posts

Altair License Manager: License error

 

Feature: GlobalZoneAP

Error Code: 6

Error Description:

[LOCAL] C:/Program Files/Altair/13.0-edu/security/altair_lic.dat - (Err: 6) Unable to read file

 

Feature: HyperMesh

Error Code: 6

Error Description:

[LOCAL] C:/Program Files/Altair/13.0-edu/security/altair_lic.dat - (Err: 6) Unable to read file

 

License Path: C:/Program Files/Altair/13.0-edu/security/altair_lic.dat

 

please!!!

Share this post


Link to post
Share on other sites
Guest

Hi Huân Ngô,


 


I can see that you have applied for a license but the license is not approved.


 


Please use your university email ID to request the Student Edition.

Share this post


Link to post
Share on other sites

Huan, 


 


Your license was approved and delivered to you. 


 


The software requires a license file to function, please login to your Altair Store account to download the license file.


 


You should find the license file in the Student Edition Downloads section, 


 


After downloading the license file, rename it to altair_lic.dat and place the same in the <installation directory>/security folder


Share this post


Link to post
Share on other sites
On 30 September 2015 at 5:59 AM, Rahul Ponginan said:

Huan, 

 

 

 

 

Your license was approved and delivered to you. 

 

 

 

 

 

The software requires a license file to function, please login to your Altair Store account to download the license file.

 

 

 

 

 

You should find the license file in the Student Edition Downloads section, 

 

 

 

 

 

After downloading the license file, rename it to altair_lic.dat and place the same in the <installation directory>/security folder

 

 

 

 I have the same problem right now, can someone help?

Share this post


Link to post
Share on other sites
Guest

HI Fady Farouk,

 

Your license request was approved in October 2015. Student Edition license is valid for an year.

 

Please login to your Altair Store account to download the license file.

Share this post


Link to post
Share on other sites
10 hours ago, Prakash Pagadala said:

HI Fady Farouk,

 

Your license request was approved in October 2015. Student Edition license is valid for an year.

 

Please login to your Altair Store account to download the license file.

 Thank you for your reply. I have downloaded it and still get this error:

 

Altair License Manager: License error

Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Program Files/Altair/13.0-edu/security/altair_lic.dat - (Err: 9) Feature not found

Feature: HyperMesh
Error Code: 9
Error Description:
[LOCAL] C:/Program Files/Altair/13.0-edu/security/altair_lic.dat - (Err: 9) Feature not found

License Path: C:/Program Files/Altair/13.0-edu/security/altair_lic.dat


 

 

 I have attempted to use the license on Windows on this machine using Parallels on my mac as the HW Beta version wasnt working on my OSX El Capitan, but that didnt work either, Now i have installed another version of windows using bootcamp and the license isnt working anywhere.

Share this post


Link to post
Share on other sites

Use windows folder options > unhide known extensions, to make sure the file is named altair_lic.dat and not altair_lic.dat.dat,

 

You need to confirm if the Ethernet address in the license file is the correct one and matches the one in your machine.

 

When you open the license file in a text editor you will see an Ethernet address there in a line that says "ETHERNET =

 

The Ethernet ID is the id of your machine which is exactly 12 hexadecimal numbers. For example D4WRF478F398

 

Please check your computer’s Ethernet address, by using the almutil -hostid application from the Start > Altair > Tools > Admin tools Menu

 

The listed Host ID should be used to generate the license file, That means if the host ID provided by the application and below methods does not match the one in the license file, please request for the license file again with the correct Ethernet ID.

 

You can also find it by running ipconfig/all in command window and check for physical address under Ethernet adapter local area connection:

cid:image003.png@01CF0B7F.86CDCC60

 

Alternatively run getmac in command window to find out available Ethernet addresses

cid:image004.png@01CF0B7F.86CDCC60

Share this post


Link to post
Share on other sites
2 hours ago, Fady Farouk said:

Thank you for the reply. 

 

Im afraid the steps led me to find the Ethernet IDs do not match. Please see the screenshot and advise.

Untitled.png

 

 

 

 

 

 

 

 

I have requested a new license with the new HostID using the store app. and now awaiting approval. many thanks

Share this post


Link to post
Share on other sites

check for physical address under Ethernet adapter local area connection, 

I do not see this in the image below, perhaps you can when you scroll down the ipconfig result,

also run ipconfig/all after you switch off bluetooth and wifi, also paste the output of almutil  -hostid application from the Start > Altair > Tools > Admin tools Menu

Share this post


Link to post
Share on other sites

Hello,

 

I refer to the image showed by the guest, the #2 comment

 

What is remove environment  variable License_path ??

 

I do not understand.

 

I followed all steps, and my license does not work

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
You are posting as a guest. If you have an account, please sign in.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...