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Whenever I start MotionView there is an error which says 'Python Intereface could not be started for following reasons::python: exec: 'module' object has no attribute 'IncrementalEncoder' at line 23 of C:\Program Files\Altair\14.0\hw\python\python27\win64\Lib\encodings\mbcs.py'. Due to company policy i am unable to attach a snap of the error message.

I suspect that due to this error my GUI is malfunctioning, for instance I am unable to merge the bodies or the tab area becomes blank.

What can I do to solve the issue?

Thank you



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