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mary

Error 9

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Can you please send the entire output of ipconfig/all 

 

Run ipconfig/all in command window and check for physical address under Ethernet adapter local area connection:

 

123.png

 

The listed physical address under Ethernet adapter local area connection should be used to generate the license file, if there is no listing of Ethernet adapter local area connection, the address under Wireless Adapter LAN Wifi must be used.

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