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Licencing error code 9

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Hi everyone,

I asked for a new licence for educational version of Altair HyperWorks and I obtained it.

I substitute it in the security directory of Altair but when I run HW the attached window appear.

I also followed the operations indicated in the licensing mail.


"Copy the file to a location that does not change (like a user directory) and set the environment variable ALTAIR_LICENSE_PATH to the location of the license file.

To set an environment variable:
In Windows 10, Go to Settings -> System -> About -> System Info -> Advanced System Settings.
Click the Environment Variables button, and add a new User or System level environment variable with the New button. Add the variable name as ALTAIR_LICENSE_PATH, click Browse File…, browse to the location that the license is stored and select it."


The same attached window appear. What can I do?


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