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HyperWorks has stopped working during h3d reading

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Hello everyone,


I am using Altair HyperWorks 2018 (however HW 14.0 exhibits the same issue).


During reading of .h3d results HyperView crashes and sends a message "HyperWorks" has stopped working".

Calculations itself (samcef) is successful without any warning and errors. Results file .h3d is created using sam2h3d.exe without any troubles also. 


I have already tried to delete setting files in working directory and also .altair folder with temp files in temp directory without any progress with the issue.

I tried also to view results using samcef post-procesor (baconpost) and it displays results properly, so I assume this is HyperView bug.

OS: 64-bit Windows 7 Enterprise 

RAM: 32 GB

CPU : Intel(R) Core(TM) i7-6820HQ 2.7GHz

GPU : NVIDIA Quadro M2000M


Could you give me some clues how to approach the problem ? I will be very grateful for any help.


Best Regards,




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#Q.Nguyen-Dai thank you for your re-ply.


This is not a big one h3d (weight around 300 MB).

Unfortunately I am not able to share it due to company policy.

I tried to read it on multiple PCs with the same failure.


Any ideas?



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