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License Authorization/Activation

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Hello,
 

I have successfully downloaded the Altair Embed basic 2019.2, but when I try to do a license setup (Activation) by entering the email address and password which i used for registration. it gives me below 2 error, as attached.IMG_4214_LI.thumb.jpg.4467424e3ab2a226c91ea295e822f9f8.jpg

IMG_4215_LI.thumb.jpg.4d2cf265e3d7ea01b99f481f4da3638f.jpg

 

Unable to retrieve authentication code from portal due to network error

SOAP 1. 1 fault SOAP-ENV:Client [no subcode]

"Error 405: HTTP method not allowed"

Detail: [no detail]

 

I have no issue with my internet. I need help to Authorize/Activate the license.

Thanks in advance.

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