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jojo

supported HW-Version and documentation

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Hello together,

 

Can you teell me which version of HW are supported? Right now im struggeling to start Ktex. Ktex tells me, that the HW version is not correct. I tried HW 2017 and 2019.

 

Furthermore, is there a documentation? The only files, I've found are the pdf files in the zip-file.

 

Best regards

 

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Hello Jojo,

 

Thanks for your interest in our products.


First of all, can you tell me which version of KTex you are trying to use?

Normally, the latest version of KTex is 3.0 and it is compatible with HW 2017, but not HW 2019 yet.
Can you tell me more about your actions when you open KTex? Some users try to launch KTex from HyperMesh Desktop instead of HyperMesh, which causes problems.

Could you join a snapshot of the error you get when you try to open KTex?

 

The only documentation available are the pdf files in the zip-files. You can access them from the Help menu when the tools are open.

You can find some tutorials on this website or on Altair website. Some articles are also available. Here are some links.

https://www.altair.com/resource/ktex-family-datasheet

https://blog.altair.com/simulate-manufacturing-processes-cedrem-ktexfamily/

Best regards,
Edouard

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